Alright, Chickens! Time for your reminder! In the past week people have gone back to showing their true colors again. It is not good, so I am going to recount some rather bad behavior and tell you why you should be better! I am also going to preface this by saying, I have had my time with getting frustrated and losing it and I have no justification except that most generally I try not to begin in the defensive mode, I generally don’t get there until I am met with the unyielding stance of people who don’t listen, or the lack of compromise….or unless my mothers wellbeing is being threatened, or I have have asked nicely several times before… then I may lose it or am probably passed that point…that being said, let’s be better.

Covid apparently messed some of y’all up, lost your damn minds and couldn’t handle being locked down. I know it sucked and you got behind the keyboard and decided that you would take your anger and hate out on anyone and everyone you thought deserved it. You decided that somehow it was ok to take out your hidden racism, xenophobia, homophobia, and all-around vitriol on every group or person you didn’t like. Let’s name them, shall we?? Fat, ugly, gay, black, Hispanic, stupid, rich, poor, junkie, religious, Woman, working, lazy, welfare using, drug addicted, white, entitled, leftist, conservative, do you think that about covers everyone?? If I think of others, I will randomly insert them as I go, because that’s how my ADD brain works!! You did some of your best work on Facebook and other social media platforms, and on anyone of those platforms, you would type and rant and type and rant and belittle, and type and rant, but you didn’t stop there. Oh no!! You decided to take it to the phone, and after the phone you got courageous enough to do it in person!! If someone upset you, or you didn’t like something, like the color of the paper a statement was printed on, you would make sure it was well known!! You might come in or you might call. If you came in, you want to make damn sure that we knew how socially important you are and how you will influence others by your importance. It’s a big, big flex to stand and cuss and yell in a small office! When you call, you begin the conversation with your voice raised and screaming, too, but then it’s even easier to be more unkind because you don’t have to look your victim in the eye! Covid took away your ability to speak to people in a civil manner and you lost your vocabulary! It left you nothing except swear words and the favorite appears to be ”fuckers” and any derivative thereof. You use is as a noun when referring to me or my staff, and you use it an adjective when describing your machine or your bill. You are quite prolific in swear words, but so are we. We just choose to address you with the respect you don’t deserve. I am amazed at the number of people who think that anyone would be inclined to “help” someone who begins conversations screaming and name calling! I know that I am not inclined to do anything but hang up or kick you out, however, the teachings of my grandfather stop me. In my mind I hear him saying, “the customer is always right” and I cringe. I am, however, getting better about not allowing them to abuse to my employees, but for some sick reason Mike and I still take it. While we are at it, let’s call it what it is, ABUSE. I can’t imagine how they bully their kids and spouses. By the way, this is not specific to men, there are equally as many hate-filled women and age is not relative at all. We had a rather old woman in a few weeks ago who told my Service Manager to “burn in Hell” after he did exactly what she told him to do. She always diagnoses her own machine and tells us what parts she wants ordered and how to repair it. Always. If you don’t do what she asks you are a “dumb ass”, if you do what she tells you to and it doesn’t fix it, then you are “stupid”. When we fix it the right way, then we are “ridiculous and charge too much”. There is no right way to do anything for her. It is insanity. She is in her mid to late 70’s. You can’t make this up and there is something seriously wrong with people who cannot problem solve without threats of “never coming back” or “giving a bad review” or slandering and personal attacks. This has gotten so much worse since Covid that you can’t imagine. It used to be a select few that you would expect to act like fools, but now, it’s too many to count! My gosh people, what happened to you?

I started this as a generalized thing, but it’s tough to do that when the experiences have happened to me, mine and my people. This isn’t isolated, this is the norm. Fit throwing is now on a monolithic level! You can’t imagine the bullshit that service people have to put up with. People wonder why no one wants to work?? It isn’t just laziness or poor pay; it is the abuse they receive from customers! They are there to do their job, not to be abused by customers who think they are gods! I often wonder what they would do if the shoe were on the other foot and that every time we saw them or they called or came in, we would begin by screaming and making ugly faces at them like they do to us? Sheesh!! It is almost funny if I didn’t see it everywhere. It isn’t just our business, it is everywhere! I see it in restaurants where someone complains incessantly that nothing is right, and they want to speak to the manager, only trying to get a discount or their food comped, and then they will give it a shit review on Facebook or Google. I am so tired of people thinking that they are so important that anyone even cares! When I go look at their Facebook profile, they have posted more posts about “Jesus said to Love one another….” I want to record their phone conversations and post them for all to hear! Hypocrites much? I want to say, ” I don’t think Jesus wants you to skate on people and degrade people like you do!” Wow!

I take reviews with a grain of salt anymore. They mean nothing more than a platform for someone to bitch. In fact, if someone is complaining, chances are that I will go check it out because the reviewer is probably a professional complainer. I definitely go to the place if it is Family owned. Small businesses suffer the biggest raw deal because they don’t get second chances. People ruin them quickly.

The older I get the more I “live and let live”. If you are not hurting me, I will not hurt you and I will leave you alone. I won’t make judgements about you, or your lifestyle and you give me the same courtesy. I had a pastor tell me, “I am learning every day about God, and I have to trust that the God who loves me, loves all and I will leave the judgement up to him. I have to trust that is not my worry.” Sure, isn’t my worry! How about you try making it not your worry.

Try not screaming at people.

Try not bitching about your bill and simply talk about it.

Try not complaining about the food and talking about instead.

Try not jockeying around and always trying to “get a frickin deal”

Try being appreciative for those who show up to work

Try just scrolling by a post and not commenting your stupid opinion

Try hugs.

Try making someone’s day instead of saying ”man I sure ripped their ass”

Try amping up your vibration and doing good things

Try sending happiness and light to the world

Try to forget your Covid issues

Try moving forward

Try getting over yourself

Try to stop yourself from trying to get a free lunch

That is all

Until next time

Shut up if you can’t say anything nice and take ten minutes to cool down.

you are welcome!

I love you, I do!

E